It looks like you've provided a job posting for an "Associate Sales Support Manager" position at Concentrix, which is a leading global provider of customer experience solutions. The job is a remote position, but the candidate should be commutable to Gurugram and have a minimum of 5 years of experience in a team handling role. Here's a brief summary of the job details:
**Position:** Associate Sales Support Manager
**Company:** Concentrix
**Location:** Remote (Work From Home) with commutability to Gurugram, Haryana
**Experience:** Minimum 5 years in a team handling role
**Salary:** 5.5-9 Lacs P.A.
**Department:** Customer Success, Service & Operations
**Employment Type:** Full Time, Permanent
**Role Category:** Customer Success
**Key Skills:** Sales Support, team handling, performance
**Job Description:**
The Associate Sales Support Manager will be responsible for managing and supervising the day-to-day personnel activities of a team of Sales Support Specialists, which includes monitoring and reviewing staff performance, managing staffing levels, and related matters. The role involves managing business Key Performance Indicators (KPIs) by creating and monitoring various reports to measure productivity and SLA compliance for specific client needs. The role also includes conducting periodic performance reviews with direct reports, developing training practices, conducting team huddles, and working closely with sales counterparts to drive desired business outcomes.
**Education:** Any Graduate
**How to Apply:**
Interested candidates can send their resumes to shikha.sharma2@concentrix.com
**About Concentrix:**
Concentrix is a leading global provider of customer experience solutions and technology, serving Fortune Global 500 clients and new economy clients across various industries. They operate in over 40 countries and 6 continents, delivering next-generation customer experience and helping companies better connect with their customers. Concentrix focuses on Strategy, Talent, and Technology to provide better business outcomes for their clients.
**Company Address:**
DLF Building No. 14, 17th floor, Tower D, DLF IT SEZ, Gurugram, Haryana, India
Please note that the information provided is based on the job posting you provided, and I recommend contacting the company directly or visiting their official website for the most up-to-date and accurate information about the job opportunity.